Razorpay Is Hiring Analyst in Bengaluru – Apply Now

Razorpay Business Operations Analyst Jobs offer an opportunity for candidates interested in customer onboarding, business operations, process management and fintech services. Razorpay is an Indian financial technology company that provides payment solutions and business financial tools to companies of different sizes.

The job listing is titled Analyst, Business Operations and specifies Bengaluru as the location. However, the detailed description supplied with the listing refers to a Customer Onboarding Associate supporting the onboarding process for a payroll platform. Candidates should carefully review the official job description to confirm the exact responsibilities associated with this opportunity.

The listed responsibilities focus on communicating with customers, guiding them through payroll platform onboarding, maintaining onboarding records, tracking progress and reporting expected closures. The role also involves coordinating with internal teams to resolve issues and completing assigned tasks within specified timelines.

Candidates with strong communication skills, basic knowledge of Microsoft Excel or Google Sheets, attention to detail and an interest in business operations may find this opportunity relevant. Previous experience in customer onboarding, customer support or operations is an advantage. Exposure to payroll management, HR tools, SaaS platforms or fintech solutions may also be beneficial.

Razorpay highlights ownership, transparency, learning and customer-first thinking as important aspects of its workplace culture. Candidates interested in working in Bengaluru should check the eligibility questions and employment details on the official careers page before submitting an application.

Based on the responsibilities in the supplied job description, the selected candidate may handle the following activities:

• Communicate with customers: Maintain clear and professional conversations during the onboarding process.

• Guide customer onboarding: Help customers complete the required steps to set up the payroll platform.

• Track onboarding progress: Maintain accurate records of assigned accounts and their current onboarding status.

• Prepare progress reports: Document completed work and provide visibility into expected customer onboarding closures.

• Coordinate with internal teams: Escalate issues and obtain information required to move onboarding activities forward.

• Meet deadlines: Complete assigned tasks within defined timelines while maintaining quality and accuracy.

These responsibilities are based on the supplied description. Since the advertised title and detailed description use different role names, candidates should verify the exact position details with Razorpay before applying.

Technical Skills

• Microsoft Excel: Familiarity with basic spreadsheet functions, filters, formatting and VLOOKUP.

• Google Sheets: Ability to maintain records, update account progress and organize onboarding information.

• Reporting and documentation: Ability to record completed activities and communicate progress clearly.

• Process tracking: Ability to follow onboarding steps and maintain accurate status information.

• Payroll platform familiarity: Exposure to payroll systems, HR tools or payroll management is an advantage.

• SaaS and fintech awareness: Familiarity with software-as-a-service platforms or financial technology solutions may be beneficial.

• Communication: Explain onboarding steps clearly and interact professionally with customers.

• Attention to detail: Maintain accurate customer records and progress reports.

• Ownership: Take responsibility for assigned tasks and ensure timely completion.

• Adaptability: Learn new tools and processes quickly.

• Coordination: Work effectively with internal teams when additional information or issue resolution is needed.

• Time management: Prioritize assigned work and meet established deadlines.

Communication skills are useful when helping customers understand and complete payroll platform onboarding. Spreadsheet knowledge supports the maintenance of customer records, tracking of progress and preparation of reports.

Attention to detail helps ensure that onboarding information is accurate, while ownership and time management support timely task completion. Candidates familiar with payroll tools, SaaS platforms or fintech products may also find it easier to understand the systems involved in the onboarding process.

Candidates applying for this position should highlight relevant skills and experience that match the published requirements.

• Experience in business operations, customer support or customer onboarding, if applicable.

• Proficiency in Excel or Google Sheets, including filters, formatting and VLOOKUP.

• Experience maintaining records, preparing reports or tracking process completion.

• Strong written and verbal communication skills.

• Examples of handling customer queries or coordinating with internal teams.

• Exposure to payroll management, HR software, SaaS products or fintech platforms, if applicable.

• Examples of meeting deadlines and managing assigned tasks independently.

Freshers should emphasize relevant academic projects, internships or practical spreadsheet experience where applicable. However, the supplied listing does not explicitly confirm fresher eligibility, so candidates should check the official application requirements.

This opportunity may interest candidates who want to develop experience in business operations, customer onboarding and process management within a fintech company.

The responsibilities described provide exposure to customer communication, spreadsheet-based tracking, reporting and coordination. These skills can be useful in several operations and customer support roles.

Candidates with experience in payroll operations or HR technology may find the listed requirements particularly relevant. The application form specifically asks whether candidates have payroll operations experience, whether they are willing to work from the office in Bengaluru, and about their current and expected CTC and notice period.

Before applying, candidates should confirm that the detailed responsibilities match the advertised Analyst, Business Operations position.

Candidates can apply through the official Razorpay careers listing.

1. Open the official job application page using the link below.

2. Review the complete job description and confirm the role details.

3. Upload your resume in an accepted format: PDF, DOC, DOCX, TXT or RTF.

4. Complete the required personal and employment information.

5. Provide your experience, LinkedIn profile, CTC and notice period details as requested.

6. Answer the question about payroll operations experience and confirm your willingness to work from the office in Bengaluru.

7. Review your details and submit the application.

Q1. What is the main focus of this Analyst, Business Operations position?
The supplied description focuses on customer onboarding, payroll platform setup, progress tracking and reporting.

Q2. What type of work will the selected candidate handle?
The listed duties include customer communication, onboarding guidance, record maintenance, reporting and internal coordination.

Q3. What skills are relevant to this position?
Communication, Excel or Google Sheets, documentation, attention to detail and time management are relevant skills.

Q4. What should candidates highlight in their resume?
Candidates should highlight relevant operations or customer support experience, spreadsheet skills, reporting abilities and payroll or SaaS exposure where applicable.

Q5. How can candidates apply?
Candidates can click Apply Now and complete the application through the official Razorpay careers page.