Labcorp External Applications Associate I role offers you an opportunity to join a global leader in diagnostic and drug development services. Labcorp is dedicated to improving health and improving lives through advanced science and innovation. With nearly 70,000 employees worldwide, the company focuses on accelerating healthcare breakthroughs and providing comprehensive laboratory solutions. Labcorp fosters an inclusive culture that values diversity, collaboration, and career growth, making it an ideal place for professionals seeking meaningful work that impacts millions of lives.
Job Details
Job Title: External Applications Associate I
Job ID: 2530877
Location: Bangalore, India (On-site)
Employment Type: Full-Time
Batch: 2023 / 2024 / 2025 Graduates Eligible
Experience: 0–1 Year
Salary: As per Industry Standards
Qualification: High School Diploma or Bachelor’s Degree (Preferred)
Certifications: Not Mandatory
Department: Customer Support / Call Centers
Role Overview
Labcorp is looking for a dedicated External Applications Associate I to support its External Applications Support Team in Bangalore. In this position, you will manage issue resolution and provide application support for customers including Sponsors, CROs, Investigators, and internal teams. The role requires exceptional communication skills, a proactive approach to problem-solving, and the ability to handle multiple tasks while maintaining high-quality standards. This is an excellent opportunity for recent graduates or early-career professionals seeking to begin a meaningful career in healthcare support and technology services.
Key Responsibilities
- Review User Access Request Forms received from clients and internal teams for accuracy.
- Submit User Access Requests using IT Central according to Labcorp procedures.
- Follow departmental Standard Operating Procedures (SOPs) and Work Instructions.
- Manage day-to-day tasks ensuring high productivity and accuracy.
- Complete all mandatory training programs within the required timelines.
- Escalate complex issues to higher support levels when necessary.
- Maintain effective communication with both internal and external users.
- Use available knowledge bases and internal processes to resolve issues independently.
- Ensure compliance with corporate policies and regulatory standards.
- Build and maintain strong relationships with users and team members.
Required Skills
- Proficiency in Microsoft Office tools such as Outlook, Excel, Teams, PowerPoint, Edge, and OneNote.
- Excellent communication and interpersonal skills with the ability to interact professionally via phone, email, and virtual meetings.
- Strong attention to detail and ability to organize, prioritize, and plan work effectively.
- Capability to handle multiple tasks under tight deadlines.
- Basic understanding of Application Support and Project Management principles (preferred).
- Customer Service mindset with problem-solving ability and analytical thinking.
- Fluency in English; knowledge of additional local languages is a plus.
Ready to start your journey as an External Applications Associate I at Labcorp? Follow these simple steps to apply:
Prepare your updated resume.
Highlight your most relevant skills, projects, and achievements.
Click the “Apply Now” link below.
Complete the online application form.
Submit your application and await further communication from the recruitment team.
