About Us
Johnson Controls is a global leader in the smart, healthy, and sustainable buildings industry. Established in 1885, the company has grown exponentially and today operates in more than 150 countries, offering the world’s largest portfolio of building products, technologies, software, and services. Our mission is to make buildings safer, more comfortable, efficient, and sustainable for people worldwide.
At Johnson Controls, innovation is at the core of everything we do. We are deeply committed to sustainability and have pledged to invest 75% of our new product development research and development in climate-related innovation. Our goal is to achieve net zero carbon emissions by 2040, helping create a healthier planet for future generations.
With a dynamic culture that encourages collaboration, learning, and diversity, Johnson Controls empowers employees to drive change and make an impact. If you are passionate about technology, data, and continuous improvement, this is the right place to grow your career and contribute to transformative building solutions that benefit people and the planet.
Job Details
Job Title: Enterprise Warranty Excellence: Data Analyst
Job ID: WD30246588
Location: Bangalore, Karnataka, India (On-site)
Employment Type: Full-Time
Experience: 1-2 Years
Salary: As per Industry Standards
Qualification: Bachelor’s Degree in Computer Applications, Engineering, Business Management, Mathematics, or related field
Certifications: Not mandatory
Key Responsibilities
As the Enterprise Warranty Excellence Data Analyst, you will be an essential part of the Warranty Enterprise Center of Excellence (COE), driving data-driven insights that improve warranty processes and outcomes. Your role will cover the full data science lifecycle — from data acquisition to analysis, insight communication, and actionable recommendations.
Your core responsibilities will include:
Role Overview
Business Requirement Gathering: Collaborate with stakeholders across multiple product business units (PBUs) to collect and coordinate analytical reporting needs. Ensure a clear understanding of business goals to translate them into effective data solutions.
Report Development: Create and maintain regular warranty data analysis reports and dashboards that provide visibility into warranty performance metrics, costs, and trends. Ensure reports are accurate, relevant, and timely.
Data Quality & Validation: Monitor the performance of reports and dashboards rigorously, conducting data validation exercises to identify and resolve data integrity issues promptly, ensuring reliable decision-making.
User Support & Training: Provide business intelligence system user support by delivering training sessions and resolving user queries. Empower end-users to maximize the value of BI tools like Power BI.
Process Automation: Drive efficiency by eliminating manual reporting efforts through system automation, primarily targeting Product Management teams. Use tools such as Power Automate and Power Apps to develop workflows and business applications.
Data Acquisition & Management: Extract data from primary and secondary sources, manage databases, and ensure secure handling of sensitive information while adhering to company policies.
Trend & Pattern Analysis: Analyze complex warranty datasets to identify trends, anomalies, and potential early indicators of warranty issues. Support proactive measures that reduce costs and improve product quality.
Continuous Improvement: Identify and recommend opportunities for improving data processes and reporting systems. Help evolve ad-hoc requests into standardized reports to enhance operational efficiency.
SharePoint Administration: Manage and administer SharePoint sites to support team collaboration and data sharing.
Cross-Functional Collaboration: Work closely with peers and other teams to share knowledge, best practices, and lessons learned to continually improve the department’s output and business processes.
Required Skills
To excel in this role, you should possess the following skills:
Strong Communication Skills: Excellent verbal and written communication to effectively translate complex data insights for business stakeholders.
Technical Proficiency: Experience with data visualization software such as Power BI and coding skills in languages like R or Python to manipulate and analyze large datasets.
Analytical Thinking: Exceptional analytical and problem-solving capabilities, with the ability to break down complex issues, identify root causes, and recommend actionable solutions.
Self-Motivation & Results Orientation: Proactive, detail-oriented, and driven by results with a strong sense of urgency to meet deadlines and deliver high-quality work.
Time Management: Ability to prioritize tasks efficiently, manage conflicting priorities, and work independently in a fast-paced environment.
Customer Focus: Commitment to understanding and addressing business needs while maintaining a service-oriented approach.
Data Management Skills: Competence in cleaning, filtering, and validating data to ensure accuracy and integrity in reporting.
Preferred Skills
Candidates with the following additional skills will have an advantage:
Experience in scenario modeling, predictive analytics, and cost modeling related to warranty data.
Familiarity with metrics and scorecard development to measure warranty performance.
Knowledge of business intelligence tools beyond Power BI, such as Tableau or SQL-based reporting.
Prior exposure to SharePoint site administration and Microsoft Power Platform tools (Power Automate, Power Apps).
Strong collaboration skills and experience working across multiple business units.
Perks and Benefits
At Johnson Controls, we value our employees and provide a supportive work environment along with attractive benefits, including:
Competitive salary packages with performance-based bonuses.
Comprehensive health insurance and wellness programs to support your physical and mental well-being.
Paid time off and flexible working arrangements that promote work-life balance.
Professional development programs including training, certifications, and learning opportunities to accelerate your career growth.
A diverse, inclusive, and innovative culture where every employee’s voice is heard and valued.
Why Join Us
Joining Johnson Controls means joining a purpose-driven company that is shaping the future of smart buildings globally. You will work with cutting-edge technologies in a collaborative environment that challenges you to grow professionally and personally. Our commitment to sustainability, innovation, and employee development means you can make a real impact not only in your career but also for the planet.
We foster a high-performance culture that thrives on integrity, diversity, and inclusion. As part of our team, you will have the opportunity to collaborate with industry experts, participate in exciting projects, and be part of a global community dedicated to building a healthier, safer, and more sustainable future.
Eligibility Criteria
Minimum 18 months in your current role.
FY24 performance rating must be “Consistently Meets Expectations” or higher.
Employees under active warning letters or performance improvement plans (PIP) for the last six months are not eligible.
Candidates must meet the required education and qualification background for this role.
Employees undergoing company-sponsored certification programs or fresh graduates/postgraduates during training periods are not eligible to apply.
Upon selection in one internal job posting (IJP), application for other roles will cease.
