American Express Is Hiring for Data Analyst
Job Title: Analyst – Data Analytics
Job ID: 25013450
Location: Gurugram, Haryana, India (Hybrid)
Employment Type: Full-Time
Batch: Open to All Eligible Batches
Experience: 0 – 2 Years
Salary: As per Industry Standards
Qualification: Bachelor’s degree (Master’s preferred) in Statistics, Economics, Mathematics, Engineering, Business, Finance, Computer Science, or related fields
Certifications (if any): Certifications in Data Analytics, SQL, or Python are advantageous
About Us
American Express
American Express, with a legacy of over 175 years, is a globally renowned financial services corporation committed to innovation, integrity, and excellence. Known for its strong brand, premium customer service, and leadership in the payments industry, Amex backs millions of customers, communities, and businesses across the globe. We foster a culture of leadership, learning, and inclusion where your voice is valued and your growth is prioritized. With operations in more than 130 countries, American Express empowers its employees with the resources and flexibility to thrive professionally and personally.
Our success lies in how we invest in our people and innovation. With digital transformation and customer-centricity at our core, we enable career growth through leadership development programs, continuous learning opportunities, and inclusive values. Our commitment to ESG, sustainability, and DEI makes us one of the most respected workplaces worldwide.
Key Responsibilities
As an Analyst – Data Analytics within the U.S. Consumer Services (USCS) Product Analytics team, you will play a vital role in shaping the strategy and execution of the Membership Rewards (MR) program through insightful data analysis. Your contributions will drive customer engagement, enhance loyalty offerings, and influence strategic decisions.
Analyze cardmember behavior with respect to MR earn and burn patterns to inform engagement strategies
Develop marketing insights and data-driven campaigns for improved reward program participation
Evaluate MR partner effectiveness and optimize redemption options
Communicate analytical findings through presentations, dashboards, and reports to various stakeholders
Collaborate with product managers, marketers, finance teams, and other analytics groups
Translate data into compelling business narratives to support strategic decisions
Develop and automate reporting tools using SQL, Python, and other analytics platforms
Conduct experiments and A/B testing to assess loyalty initiatives and MR offerings
Stay updated with industry trends and emerging technologies in analytics and customer loyalty
Ensure data integrity and maintain a high standard of analytical rigor across all deliverables
Required Skills
To succeed in this role, the ideal candidate must have a strong quantitative foundation combined with excellent communication and business acumen.
Proficiency in SQL and data querying techniques
Working knowledge of Hive, Python, or R for data manipulation and analysis
Strong understanding of statistical modeling, data mining, and predictive analytics
Excellent communication skills, both written and verbal, for stakeholder engagement
Analytical mindset with a problem-solving attitude
Ability to synthesize large volumes of data into actionable insights
Familiarity with business intelligence tools such as Tableau or Power BI
Solid understanding of consumer behavior analytics
Strong interest in credit card economics and loyalty programs
Capability to manage multiple tasks and prioritize deliverables effectively
Preferred Skills
While not mandatory, possessing these skills will enhance your profile and increase your impact within the role.
Prior experience in loyalty, rewards, or charge card analytics
Knowledge of financial modeling and P&L impact analysis
Exposure to customer lifecycle analytics and churn prediction
Experience working in cross-functional agile teams
Understanding of cloud platforms like AWS or Google Cloud for big data analytics
Familiarity with tools like Spark or Databricks
Business storytelling through data visualization and executive dashboards
Capability to mentor or guide junior analysts in technical tasks
Participation in strategic initiatives related to product development or marketing
Passion for data innovation and continuous improvement initiatives
Perks & Benefits
At American Express, we believe in the holistic well-being of our employees. We offer a comprehensive benefits package that goes beyond just salary to ensure your growth, wellness, and peace of mind.
Competitive base salaries with annual bonus incentives
Comprehensive medical, dental, vision, and life insurance coverage
Support for financial planning and retirement savings
Flexible working models including hybrid, virtual, or onsite options
Paid parental leave and family care support programs
Access to on-site wellness centers (location-dependent)
Free mental health counseling through the Healthy Minds Program
Career development programs and learning resources
Inclusive work culture with diversity and equity at the core
Global mobility opportunities within the American Express network
Career Growth & Opportunities
At American Express, your career is more than just a job—it’s a journey of purpose, learning, and leadership. Analysts have the opportunity to work on real business problems from day one. Whether you aim to transition into product management, move up into senior analytics roles, or diversify into data science or finance, the pathway is wide open.
Through internal mobility, cross-functional exposure, and continuous performance feedback, we ensure every team member has a roadmap for advancement. Our mentorship programs, leadership training, and tuition assistance empower you to grow your career at your own pace, aligned with your aspirations.
From analyst to executive roles, our culture encourages internal promotions and cross-functional movement, helping you chart your ideal career trajectory while creating real business impact.
Why Join Us?
At Team Amex, you don’t just join a job—you become part of a global movement backed by integrity, innovation, and impact.
Be part of a company that’s consistently ranked among the world’s best employers
Thrive in an inclusive culture that values every voice and fosters collaboration
Work with top-tier professionals and industry experts across departments
Gain access to leadership programs and rapid growth opportunities
Drive meaningful change through data, innovation, and customer engagement
Shape the future of loyalty and consumer experiences for millions of users
Leverage a wealth of internal resources and learning platforms to upskill
Enjoy flexibility in how, where, and when you work
Contribute to projects that affect real business decisions at a strategic level
Build a career with purpose, backed by people who care
How to Apply
Apply Now: Click Here to Apply
Don’t miss the opportunity to be part of one of the world’s most admired companies. If you’re passionate about data, customer engagement, and working in an environment that nurtures talent, American Express is the place for you. Join us in redefining what’s possible.
