Concentrix Hiring for BI Associate (TCF)
Job Title: BI Associate (TCF)
Job ID: Not Disclosed
Location: Bangalore, India (On-site)
Employment Type: Full-Time
Batch: Open to graduates from 2022–2025
Experience: Entry-level (Freshers & Experienced both can apply)
Salary: As per Industry Standards
Qualification: Graduation (Any stream)
Certifications if any: Not Mandatory
About Us
Concentrix is a leading global provider of business services that help clients improve operational performance and customer engagement through innovation and technology. We are a Fortune 500 company operating in more than 40 countries with over 300,000 employees.
Our core mission is to transform how businesses interact with customers, leveraging digital platforms, analytics, and automation. We partner with world-renowned brands from industries such as banking, healthcare, telecom, automotive, and e-commerce.
We foster a culture of growth, learning, and inclusion, ensuring every team member has access to meaningful career development opportunities. Our India operations are critical to our global strategy, delivering cutting-edge services and support to clients worldwide.
Whether you’re a recent graduate or someone seeking to step into a tech-enabled services career, Concentrix offers the right environment to learn, contribute, and grow.
Key Responsibilities
As a BI Associate (TCF), you will join the Information Technology team and play a pivotal role in supporting business operations through effective reporting, dashboarding, and data analysis. This is a client-facing role that demands precision, responsiveness, and collaboration.
Key duties and responsibilities include:
Engage with internal stakeholders and clients on day-to-day reporting tasks and operational requirements.
Prepare and deliver polished PowerPoint presentations for weekly/monthly reviews.
Design and maintain real-time interactive dashboards using Excel and other tools.
Act as the first point of contact for resolving basic client escalations and reporting discrepancies.
Provide data-backed recommendations that support strategic business decisions.
Handle ad-hoc data requests by consolidating and cleaning information from multiple sources.
Collaborate with various teams (ops, HR, finance, etc.) to collect relevant metrics and reports.
Maintain accuracy and timeliness in all Management Information System (MIS) reports.
Ensure confidentiality and integrity of sensitive client and internal data.
Contribute to process improvement initiatives through automation or template optimization.
Required Skills
To succeed as a BI Associate, you need a strong foundation in Excel-based reporting, excellent communication abilities, and a structured approach to solving problems.
Essential skills include:
Proficiency in Microsoft Excel (formulas, pivot tables, VLOOKUP, charts, etc.).
Solid understanding of MIS reporting principles.
Experience in preparing impactful PowerPoint presentations.
Strong written and spoken communication for direct client interactions.
Analytical thinking with an eye for detail and accuracy.
Familiarity with data cleansing and organizing large datasets.
Time management and multitasking abilities in high-pressure environments.
Willingness to work in 24/7 rotational shifts and adhere to deadlines.
Ability to work independently with minimal supervision.
Fast learner and adaptability to new tools and software platforms.
Preferred Skills
While not mandatory, having the following skills or experiences will give your application a competitive edge:
Hands-on experience with data visualization tools like Tableau, Power BI, or Google Data Studio.
Basic knowledge of SQL or database querying for generating reports.
Exposure to macros, VBA, or RPA for report automation.
Prior experience in BPO, shared services, or ITES environments.
Understanding of key business metrics (e.g., TAT, SLA, NPS, CSAT).
Ability to translate complex data into business insights.
Familiarity with agile or project-based working environments.
Experience using ticketing tools such as Jira, ServiceNow, or Zoho.
Training or certification in BI/reporting-related technologies.
Ability to work in cross-functional global teams.
Perks & Benefits
Concentrix offers more than just a paycheck. As part of our team, you will enjoy a broad range of perks and employee benefits designed for your well-being and growth.
Comprehensive health insurance coverage for employees and dependents (medical, dental, vision).
Annual performance-based bonus and reward programs.
Paid leave policies (casual, sick, earned leaves, and maternity/paternity benefits).
Transport allowance or shuttle service to and from the office.
Subsidized meals and cafeteria facilities.
Internal job postings and fast-track promotion opportunities.
Access to e-learning platforms, certification reimbursements, and upskilling initiatives.
Employee engagement programs like sports tournaments, festive celebrations, and hobby clubs.
Work-life balance support through wellness and mental health programs.
Financial and retirement planning guidance (depending on tenure and location).
Why Join Us?
Working at Concentrix isn’t just about employment — it’s about building a long-term career in a supportive, growth-oriented, and innovation-driven environment.
Global Exposure: Collaborate with international clients and team members from around the globe.
Career Growth: We promote internally — 80% of leadership roles are filled through internal mobility.
Diversity & Inclusion: Join a workforce that respects all backgrounds, identities, and experiences.
Learning Culture: Constant learning through structured programs, mentorship, and hands-on projects.
Stability: Work for a financially strong and globally respected company with long-term clients.
Innovation First: Be part of the digital transformation story where your ideas matter.
Safe Workspace: Enjoy a secure, inclusive, and ergonomically designed workplace.
Recognition: Your work gets noticed — through employee spot awards, global leaderboards, and monthly recognitions.
Community Initiatives: Engage in volunteering, social causes, and sustainability drives.
Work That Matters: Your contributions help major global brands serve millions of customers.
How to Apply
Apply Now: Click Here to Apply
Ensure your resume clearly highlights your skills in Excel, PowerPoint, and data reporting.
Only shortlisted candidates will be contacted via official Concentrix communication.
There are no application or recruitment fees. Beware of fraudulent messages/offers.
All hiring correspondence will be on official Concentrix letterhead, signed by verified representatives.
Selected candidates should be ready to work from the Bangalore office and in rotational shifts.
