About the Company
Collections Support Analyst at Citi is a key entry-level opportunity for professionals who want to build a strong career in global financial services. Citi is one of the world’s leading financial institutions, serving millions of customers across more than 160 countries. Moreover, Citi is known for its strong compliance culture, customer-centric approach, and commitment to professional growth. As a result, employees gain exposure to global operations, advanced systems, and industry-best practices. In addition, Citi promotes diversity, inclusion, and ethical conduct across all roles, ensuring long-term career stability and growth.
Job Details
- Job Title: Collections Support Analyst
- Job ID: 25911460
- Location: Chennai, Tamil Nadu, India (On-site)
- Employment Type: Full-Time
- Batch: Any Graduate Batch
- Experience: Freshers / Entry-Level Experience Preferred
- Salary: As per Industry Standards
- Qualification: Bachelor’s Degree or Equivalent Experience
- Certifications: Not Mandatory
- Department: Operations – Core / Operations Support
Role Overview
The Collections Support Analyst at Citi role is an entry-level operations position focused on supporting core business processes and regulatory deliverables. In this role, you will assist with documentation, reporting, account maintenance, and operational coordination. Additionally, you will work closely with internal teams such as compliance, legal, technology, and client services.
Furthermore, this position requires strong organizational and communication skills to ensure accurate reporting and timely project updates. As part of Citi’s operations infrastructure, you will help maintain high service standards while supporting client requirements. Consequently, this role offers an excellent foundation for building a long-term career in banking operations and financial services.
Key Responsibilities
- Perform business analysis for client reports, notices, and communication letters
- Maintain accurate records, documentation, and operational data
- Coordinate with Legal and Compliance teams for regulatory approvals
- Provide regular project status updates to stakeholders
- Act as a liaison between business teams and technology teams
- Prepare presentations and reports for management reviews
- Support multiple regulatory and operational projects simultaneously
- Ensure compliance with Citi policies and industry regulations
Required Skills
- Strong written and verbal communication skills
- Proficiency in Microsoft Office tools
- Basic understanding of client reporting processes
- Working knowledge of SQL and database queries
- Good organizational and time management skills
- Problem-solving and decision-making abilities
Preferred Skills (Good to Have)
- Experience in banking or financial services operations
- Exposure to regulatory reporting or compliance processes
- Ability to manage multiple tasks under deadlines
- Stakeholder coordination and presentation skills
Who Can Apply?
Candidates applying for the Collections Support Analyst at Citi role should hold a bachelor’s degree or equivalent qualification. Fresh graduates are welcome; however, candidates with relevant operations or reporting experience will have an advantage. Additionally, applicants should possess strong analytical skills and a willingness to learn. Since this role involves coordination across teams, individuals with good communication and time management skills are ideal. Moreover, candidates must be comfortable working in an on-site environment and following compliance-driven processes.
Perks & Benefits
Citi offers a comprehensive benefits package designed to support employee well-being and career growth. Employees receive competitive compensation along with health and wellness benefits. Additionally, Citi provides learning and development programs to enhance professional skills.
Furthermore, employees gain access to global career opportunities within Citi’s network. The company also promotes work-life balance through structured policies and employee support programs. As a result, Citi creates a stable and rewarding work environment.
Why Join Citi?
Joining Citi as a Collections Support Analyst means becoming part of a globally respected financial institution. Citi offers exposure to international operations, advanced systems, and industry-leading practices. Moreover, the organization values integrity, innovation, and continuous improvement.
Employees benefit from structured career paths, internal mobility, and mentorship opportunities. In addition, Citi’s inclusive culture ensures equal growth opportunities for all. Therefore, starting your career at Citi allows you to build strong professional foundations while contributing to meaningful financial services worldwide.
How to Apply
Ready to start your journey as a Collections Support Analyst at Citi? Follow these simple steps to apply:
- Prepare your updated resume.
- Highlight your most relevant skills, projects, and achievements.
- Click the “Apply Now” Button below.
- Complete the online application form.
- Submit your application and await further communication from the recruitment team.
