About Us
At Blackbaud, we believe in building a better world through technology. As a leading cloud software provider for the social good community, we empower non-profits, educational institutions, healthcare organizations, and foundations to achieve meaningful outcomes with advanced data-driven solutions. Our mission is to drive social impact by helping organizations raise funds, engage supporters, manage grants, and leverage analytics to deliver long-term success.
With decades of expertise and innovation, Blackbaud has transformed the way mission-driven organizations operate globally. We offer solutions in fundraising, grant management, financial management, and analytics—empowering clients to focus on what truly matters: making a difference. Our company fosters a diverse, inclusive, and flexible work culture where creativity, collaboration, and integrity thrive.
Headquartered in the United States with offices worldwide, Blackbaud embraces a digital-first culture that allows employees to thrive in hybrid and remote environments. Our values are centered on collaboration, innovation, and service excellence. By joining Blackbaud, you will contribute to meaningful projects that directly impact communities worldwide while advancing your career in a supportive and people-first environment.
Job Details
Blackbaud is hiring a Data Analyst in Hyderabad, Telangana, India. This role is designed for professionals who are passionate about data operations, grant management, and client interaction. As a Data Analyst, you will manage data imports, troubleshoot errors using SQL and Python, and support clients with grant cycle tasks on Blackbaud’s platforms.
You will work closely with stakeholders and clients, ensuring accurate and timely project delivery while maintaining a professional and client-focused approach. This role requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, deadline-driven environment.
If you have experience in data operations, analytics, and client engagement, along with the flexibility to work with international teams, this role provides the perfect opportunity to grow your career while making a positive impact.
- Job Title: Data Analyst
- Job ID: R0012847
- Location: Hyderabad, Telangana, India (On-site)
- Employment Type: Full-Time
- Batch: Not Applicable
- Experience: 2–4 Years
- Salary: As per Industry Standards
- Qualification: Bachelor’s degree in Computer Science, Data Analytics, Information Technology, or related field
- Certifications (if any): Not mandatory (SQL/Python certifications preferred)
This role is ideal for individuals who have a passion for data operations and analytics, enjoy working in a fast-paced environment, and are eager to make a tangible impact in the world of technology for social good.
Key Responsibilities
As a Data Analyst at Blackbaud, you will play a vital role in supporting our clients and internal teams by ensuring data accuracy, operational efficiency, and timely task execution. Your responsibilities will include:
Managing and Prioritizing Tasks: Handle a ticket queue effectively, ensuring tasks are completed within deadlines while maintaining a high standard of quality.
Data Import & Error Resolution: Perform data imports into ResearchPoint, troubleshoot errors using queries and Python scripts, and ensure error-free data processing.
Grant Cycle Management: Execute grant cycle tasks within Award Management based on client requests, ensuring seamless workflows and accurate data handling.
Client Communication: Interact directly with clients, stakeholders, and vendors via calls and emails to gather requirements, provide updates, and resolve issues.
Operational Accuracy: Review and process incoming forms and client requests with attention to detail, ensuring accuracy and compliance with client expectations.
Workflow Collaboration: Partner with leadership and internal teams to improve workflows, optimize efficiency, and enhance client satisfaction.
Tracking & Reporting: Maintain clear records of pending deliverables, escalate concerns promptly, and ensure proactive communication with stakeholders.
This role is dynamic and requires flexibility, a problem-solving mindset, and a commitment to client success.
Required Skills
To be successful in this role, candidates should bring a strong mix of technical expertise and communication abilities. Key skills include:
Experience in Data Operations: 2–4 years of hands-on experience in data analysis, imports, and exception handling.
SQL Proficiency: Ability to write and execute basic SQL queries for troubleshooting and data validation.
Python Knowledge: Exposure to Python scripting for data exception analysis and automation.
Strong Communication Skills: Excellent written and spoken English for client-facing interactions, requirement gathering, and professional correspondence.
Attention to Detail: Ability to review and process large volumes of data with high accuracy.
Time Management: Capability to manage multiple priorities and deliver quality results under tight deadlines.
Technical Tools: Familiarity with Microsoft Outlook, Teams, OneNote, Jotform, and Google Calendar.
Work Flexibility: Willingness to work flexible shifts, including late evenings IST, to support US-based clients.
Preferred Skills
While not mandatory, the following skills will give candidates an added advantage:
Familiarity with Blackbaud platforms such as ResearchPoint and Award Management.
Experience working in grant management systems or with non-profit organizations.
Ability to collaborate with cross-functional teams in a hybrid or digital-first environment.
Strong problem-solving skills and the ability to handle dynamic priorities effectively.
Perks and Benefits
At Blackbaud, we value our employees and invest in their overall well-being. Some of the benefits include:
Flexible work culture with hybrid/remote support.
Competitive salary aligned with industry standards.
Comprehensive health and wellness programs.
Paid time off for volunteering and community engagement.
Opportunities for learning, training, and career development.
Inclusive and diverse work culture promoting equality and growth.
Why Join Us
Blackbaud isn’t just a workplace—it’s a purpose-driven community. By joining us, you will contribute to meaningful projects that help non-profits, foundations, and educational institutions achieve greater social good. You’ll gain exposure to advanced data platforms, collaborate with global teams, and expand your expertise in data operations.
We believe in supporting employees at every stage of their career, providing flexibility, mentorship, and opportunities to innovate. At Blackbaud, your work has a direct impact on creating a better world, and your growth journey is always valued.
How to Apply
To apply for this role:
Prepare your updated resume.
Highlight your most relevant skills, projects, and achievements.
Click the “Apply Now” link below.
Complete the online application form.
Submit your application and await further communication from our recruitment team.
