Job Details
Job ID: AIOC-S01585633
Location: Hyderabad
Role: Customer Contact Communications New Associate
Experience: 0–2 years
Qualification: Any Graduation
Salary: As per Industry Standards
Employment Type: Full Time
About the Role
Accenture is seeking Customer Contact Comms New Associates to join their Hyderabad team. The role involves managing customer queries, resolving complaints, and ensuring timely service delivery through email, web, and chat support.
Key Responsibilities
Handle customer queries, escalations, and complaints.
Provide resolutions within defined SLAs.
Diagnose, troubleshoot, and assign service requests.
Work in rotational shifts as required.
Required Skills
Strong written and verbal communication.
Proficiency in email and chat process.
Typing skills and knowledge of AI platforms/tools.
Why Join Accenture?
Work with a global leader in digital, cloud, and security.
Opportunities for professional growth and learning.
Exposure to cutting-edge projects across industries.
How to Apply
Interested candidates can apply directly through the official website or click on the Apply Now button below.
